Taking into account the company’s high security standards in terms of resistance to illegal activity, ChangeNOW is putting serious effort into preventing such incidents as the recent Alameda wallets’ case.
Once fraudulent activity was first reported by investigators, the ChangeNOW compliance team responded immediately and blocklisted suspicious wallets. Currently, the security team is working closely with investigators to detect the flow of the illegal funds, while also keeping a close eye on alerts from the community on funds with suspicious trails, according to a team statement.
The ChangeNOW risk management system has a proven performance record, with several successful cases of fraud and money loss prevention occurring in the past. Among them is the Compound bug recovery worth $15M, along with 2020’s $1 million-worth MATIC incident and many others.
The compliance team is open round-the-clock for investigation inquiries and fraudulent activity alerts at compliance@changenow.io. All illicit operations are detected and investigated in strict accordance with the Security & Trust Protection Terms.
“The security of funds and company reputation are cornerstones for ChangeNOW. We strive hard to prevent any illegal activity on the platform, and always respond to the challenges the global security faces. We remain open for any collaboration on the Alameda issue, and will stay proactive until this situation is resolved.” – the ChangeNOW team stated.
About ChangeNOW
ChangeNOW is a non-custodial cryptocurrency exchange platform that allows users to buy, sell, and exchange digital assets, without hidden fees. As one of the largest advocates for mass crypto adoption, ChangeNOW seeks to create a secure, private, and intuitive environment for users.
ChangeNOW offers its user-friendly website and a mobile app available on the AppStore and Google Play for a fast, transparent, and secure crypto exchange process.
The platform offers 800+ crypto and fiat assets, has no upper limit, and most transactions are completed within five minutes.