London, July 2025 — Leading global digital asset exchange Bitdu has issued an official clarification regarding the emergence of a deceptive application titled “Bitdu Pro App”, which falsely claims to represent the Bitdu platform. Based on user complaints and internal investigations, the app has been identified as a fraudulent third-party tool involved in scam activities that include withholding user withdrawals, demanding fake taxes, and displaying fabricated profit balances.
Reports of this app began surfacing on online platforms including Reddit, where users in communities like r/CryptoScams warned others about suspicious behavior linked to the “Bitdu Pro App.” These reports triggered a thorough investigation by the Bitdu compliance and security teams, who confirmed that the app is entirely unaffiliated with Bitdu and was never developed, endorsed, or recognized by the company in any form.
“We take the misuse of our brand extremely seriously,” said Yvonne, Global Communications Manager at Bitdu. “Our mission has always been to provide a secure, transparent, and fully compliant trading environment for users around the world. This kind of impersonation not only harms our reputation, but also puts our users at risk.”
Bitdu emphasized that it operates exclusively under the name “Bitdu”, and its only official access point is the website www.bitdu.com. The company has never released any apps or services under names such as “Bitdu Pro,” “Bitdu Lite,” or similar variants. Any application or platform bearing such names should be treated as suspicious and reported immediately.
To strengthen user trust and mitigate potential damage, Bitdu has initiated a multi-pronged response strategy:
– Issuance of direct in-app warnings and email alerts to global users
– Reporting of the fraudulent application to Google Play, Apple App Store, and other relevant platforms for takedown
– Enhanced monitoring across social media, app stores, and blockchain forums to detect and remove unauthorized branding
– Collaboration with cybersecurity partners to trace scam networks
The company is also exploring legal options in applicable jurisdictions to hold the perpetrators accountable for identity misuse and consumer fraud.
Founded with the mission to make digital asset trading safer and more accessible, Bitdu is a fully licensed cryptocurrency exchange with operational licenses across the United States, Canada, and the European Union.
Bitdu offers a wide range of services, including spot and futures trading, fiat on/off ramps, staking, and secure wallet custody. With an advanced compliance framework and real-time risk control systems, the platform is recognized for its institutional-grade security standards.
Recent milestones include the launch of its native platform token BTD, which plays a central role in the Bitdu ecosystem by powering trading discounts, reward campaigns, staking benefits, and governance. Additionally, Bitdu’s upcoming Global Trading Challenge — “Battle of the Peak” — is expected to attract tens of thousands of traders worldwide, with a record-setting $10 million prize pool and unique NFT-based honors.
Bitdu urges all users to stay vigilant against phishing apps, unauthorized tools, and misleading websites. Any suspicious activity should be reported immediately to Bitdu’s support team at bitdu@bitdu.com or local law enforcement.
Media Contact:
Yvonne, Global Communications Manager
Email: bitdu@bitdu.com
Website: www.bitdu.com
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